Privacy Policy
KBV Publishing Ltd ("KBV Publishing", "we", "us", "our"), a company registered in England and Wales, operates the website www.kbvpublishing.com. This Privacy Policy explains what personal data we collect, how we use it, and the choices and rights you have, in line with UK data protection law (including the UK GDPR and the Data Protection Act 2018).
1. Who We Are
KBV Publishing Ltd is the data controller for the personal data described in this policy. You can contact us at info@kbvpublishing.com with any privacy question or request.
2. Information We Collect
- Contact details you give us via our contact form or email, such as your name, email address, subject, and message.
- Order and project information, including product photos, links, brand notes, and any brief you share with us to produce your creative.
- Marketing sign-up details (email address) if you subscribe to our free swipe file or other resources, given with your consent.
- Billing information processed when you pay for a package; card details are handled directly by our payment processor and are not stored on our own systems.
- Website usage data such as pages visited, browser type, and general location, collected automatically via cookies and similar technologies through our website platform.
3. How We Use Your Information
- To respond to enquiries and deliver the video and image advertising Services you order.
- To process payment and keep records required for accounting and tax purposes.
- To send you updates, receipts, or marketing communications where you have subscribed or otherwise consented, and to let you opt out at any time.
- To improve our website and Services, and to keep our systems secure.
- To comply with our legal obligations.
4. Legal Basis for Processing
We rely on one or more of the following legal bases: performance of a contract with you (delivering a paid order), your consent (e.g. marketing sign-ups), our legitimate interests (e.g. improving our Services and preventing fraud), and compliance with a legal obligation.
5. Sharing Your Information
We do not sell your personal data. We may share information with:
- Our website, hosting, and email platform providers, who process data on our behalf to run this website and deliver communications.
- Payment processors, to handle transactions securely.
- AI generation and production tool providers, to the extent necessary to produce your ordered creative (e.g. uploading a product image you supplied for processing).
- Professional advisers or authorities where required by law.
6. Cookies
Our website uses cookies and similar technologies to operate correctly, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
7. Data Retention
We keep personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Project files and briefs are typically retained for a reasonable period after delivery in case of revisions or disputes, then deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, to data portability, and to withdraw consent at any time (for example, by unsubscribing from marketing emails). To exercise any of these rights, email info@kbvpublishing.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
9. Security
We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Some of the third-party tools and providers we use to run our website and produce creative may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place in line with UK data protection law.
11. Children's Privacy
Our Services are intended for business use and are not directed at children. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
13. Contact Us
Questions about this Privacy Policy or how we handle your data? Email info@kbvpublishing.com or visit our Contact Us page.